With the pandemic that we have been dealing with, you have heard many different messages, many different voices. So, how do you know what to believe?

  1. The first thing you want to do is Listen Closely.

Many people panicked, especially at the beginning of the outbreak which led to hoarding of toilet paper, water and basic food items. As I finally made my way through Costco on one of those unexpected early days of the onset of this virus, I saw the faces filled with panic and fear. These voices were loud. There were no smiles. No one stopped to talk to the person next to them. It was just pushing your cart through to keep going. Every person to himself.


Then as I listened to several leaders on-line, I heard a completely different voice. One leader said, “We’ve been through crises before and came out on top and we will get through this one, too. We will show you HOW to pivot in a time of crises. You can be sure they had everyone’s attention.

  1. Secondly Choose wisely

Which voice will you LISTEN to? It is the voice of fear and panic that leads to greed and selfishness or is it the voice of generosity that leads to more influence, more impact and more service.